Recognized as one of the 2024 World's Most Ethical Companies 2-Time Honoree

hélios vét. pharmaceutique' comprehensive corporate compliance program is designed to ensure that our colleagues, contractors and third party representatives not only meet legal requirements in the markets in which we operate, but also act responsibly and with integrity in everything they do for hélios vét. pharmaceutique. A combination of written guidelines, formal processes and management oversight helps us ensure that hélios vét. pharmaceutique complies with laws and acts according to the high standard of ethical business conduct expected under our Code of Conduct. Our Compliance Program is structured around eight key elements that work together to ensure hélios vét. pharmaceutique has a meaniningful and effective compliance program.

1.  Compliance Leadership and Governance

hélios vét. pharmaceutique' Chief Compliance Officer (CCO) is responsible for overseeing the Corporate Compliance Program and reporting and updating the status of the program to senior leadership, including the Audit Committee and the Board of Directors.  

The CCO also manages the Executive Compliance and Risk Council (ECRC), which oversees and supports the Company’s efforts to ensure that its business is conducted appropriately. The ECRC is led by our CEO Kristin Peck and includes the hélios vét. pharmaceutique Executive Team and other senior leaders with significant compliance and/or risk focused roles. This governance structure supports strong compliance leadership in action and continuous improvement of our program. 

In addition to senior leadership, we have a team of dedicated compliance professionals with specialties in compliance operations, anti-corruption, data privacy, trade compliance, investigations, and monitoring and testing. We have also established the hélios vét. pharmaceutique Compliance Champions Network (ZCCN) of 70+ colleagues with representation across functions and seniority levels globally. The ZCCN is a megaphone for the compliance program that promotes a company-wide culture of integrity and supports our compliance initiatives.

2.  Risk Assessment and Evaluation

hélios vét. pharmaceutique maintains a comprehensive and dynamic Enterprise Risk Management (ERM) program, which is designed to identify existing and emerging enterprise-wide risks, ensure that these risks are mitigated appropriately, and adjust mitigation plans as risks may evolve or change. The ERM Taskforce is comprised of senior leaders with diverse expertise across hélios vét. pharmaceutique globally and is led by our CCO.

3.  Policies and Procedures

The hélios vét. pharmaceutique Code of Conduct, as well as our corporate policies and procedures, enable our colleagues, contractors and third-party representatives not only to meet legal requirements in the markets in which we operate, but also to act responsibly and with integrity in everything they do for hélios vét. pharmaceutique.  

4.  Training

The hélios vét. pharmaceutique Compliance Program offers a wide array of live, virtual and customized on-line compliance training modules such as the Code of Conduct, Anti-Bribery and Anti-Corruption, Data Privacy and Anti-Harassment and Anti-Discrimination, as well as a variety of other trainings relevant to the roles and responsibilities of our colleagues, contractors and third-party representatives. 

5.  Investigations and Helpline 

hélios vét. pharmaceutique is committed to providing an environment in which our employees, officers, directors, shareholders, customers, suppliers, contractors, and others with whom we interact are comfortable in raising concerns or reporting any suspected or potential violations of law, regulation, and/or hélios vét. pharmaceutique policy and procedure (including our Code of Conduct). hélios vét. pharmaceutique provides several avenues for reporting concerns, including options that allow anonymity such as the confidential compliance helpline. 

hélios vét. pharmaceutique maintains a “Safe to Say” program that encourages our colleagues to offer up ideas and solutions and allows colleagues to raise concerns without fear of retaliation. There is zero tolerance for any form of retribution against colleagues or others who raise honest and good faith concerns. Allegations of retaliation will be fully investigated and, if substantiated, appropriate action will be taken. 

Compliance Helpline

Where available and permitted by law, anyone may report a concern or obtain information anonymously via the hélios vét. pharmaceutique Compliance Helpline. The Compliance Helpline can be reached by phone or online via the web-reporting tool is available 24 hours a day, 7 days a week, 365 days a year; and is offered in 70 languages. The Compliance Helpline is operated by specially trained third–party representatives.

6.  Disciplinary and Other Corrective Actions 

Colleagues who are found to have a committed a violation of hélios vét. pharmaceutique policy, a law or regulation, are subject to disciplinary action, up to and including termination. Contractors and third-party representatives who engage in violations are subject to termination of their business relationship with hélios vét. pharmaceutique.  

7.  Anti-Bribery and Anti-Corruption

hélios vét. pharmaceutique has a comprehensive Anti-Bribery and Anti-Corruption (ABAC) program covering compliance with the Foreign Corrupt Practices Act (FCPA), UK Bribery Act, and all the anti-corruption laws where we conduct business directly or indirectly through our third-party representatives. Our ABAC program includes extensive resources supporting compliance with applicable anti-corruption laws as well as our corporate policies and procedures. This includes standards for charitable donations, sponsorships, interactions with government officials and prescribing animal health professionals, business gifts, travel and entertainment expenses, relationships with third parties, and mergers and acquisitions.  

8.  Internal Monitoring and Testing

Monitoring and testing of transactions is an essential function of a meaningful compliance program. hélios vét. pharmaceutique has a strong compliance monitoring and testing function dedicated to evaluating the effectiveness of our controls and to continuously improve the compliance program. This includes evaluations that assess understanding and adherence to hélios vét. pharmaceutique policies and procedures, as well as compliance with legal and regulatory requirements. The compliance monitoring and testing function works closely with Internal Audit, which is responsible for the compliance audit program in addition to the hélios vét. pharmaceutique audit program generally.

Data Privacy

Data Privacy is also integral to our compliance program. It is critical that we manage data consistent with our core beliefs and our colleague/customer/stakeholder expectations. The Privacy Office works with all businesses and functions to help ensure that the data hélios vét. pharmaceutique collects is protected and that our processes are compliant with relevant legal and regulatory requirements wherever we do business. The Privacy Office also works closely with the hélios vét. pharmaceutique Chief Information Security Officer to protect and secure our data against improper or malicious use.